Aaron Zeper of SERVD

An exclusive Tech Tribune Q&A with Aaron Zeper, the co-founder of SERVD, which was honored in our:
Tell us the origin story of SERVD – what problem were you trying to solve and why?

Both key problems we solve are born out of personal pain. I wanted to be able to control my dining experience – order what I want, when I want, without waiting. Frank, co-founder and owner of Waldo’s BBQ, wanted to replicate the increased check averages the third party delivery apps were generating, but in his physical restaurants.

What was the biggest hurdle you encountered in your journey?

Getting restaurants to do something different, to try something new. Same thing with guests. Everyone always has a “what if” scenario that rationalizes the old way.

What does the future hold for SERVD?

We have seen so many changes to dining in just the past few months. We see so many restaurants implementing similar technology and we know a single app marketplace is inevitable. So for us, it is continued focus on our product and our customers.

What are your thoughts on the local tech startup scene in Mesa?

We are not too plugged into the tech scene or a specific scene in Mesa. However, there is an overall valley scene and it is very supportive. There are a number of groups doing great work to inspire, enable, and assist.

What’s your best advice for aspiring entrepreneurs?

Question and test your assumptions, constantly. Use the results to guide you.

 

For more exclusive interviews, see our full Profile of a Founder series

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