Microsoft has introduced a new service in the Microsoft Store that allows customers to purchase replacement parts for their Surface devices, enabling easier self-repair. The available components include batteries, displays, cameras, kickstands, back covers, and speakers, among others, with prices varying based on the specific part needed. While Microsoft has always provided warranty and repair services through support, they have been working on increasing repair options by designing more repair-friendly products and expanding their network of Authorized Service Providers.
The availability of replacement components in the Microsoft Store is part of this initiative, catering to technically inclined consumers who prefer DIY repairs. Customers purchasing replacement parts will receive the component along with relevant extras, while the tools required for repair are sold separately through iFixit. The service is currently available in the U.S., Canada, and France, with Microsoft promising updates on expansion to other markets in the future.